EQ Views
Customer Engagement
Five Mistakes That Slow Down Remediation
Monday, 10 March 2025Common human approaches to problem solving often work against us when undertaking remediation programmes. Find out how to avoid the most common mistakes in our whitepaper.
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Customer Engagement
Designing Better Rectification and Remediation Programmes
Wednesday, 19 April 2023Be prepared with our 7-step approach and methodology, proven to deliver successful rectification and remediation programmes.
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Customer Engagement
Using Data to Improve Complaints Handling
Friday, 22 April 2022Our latest whitepaper for customer service and complaints professionals helps you to maximise the data you already hold to improve your complaints handling operations.
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Capital Markets
2020 AGM Season Forecast
Thursday, 20 February 2020The ever-changing corporate landscape is making the AGM season a more uncertain time.
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Capital Markets
The IPO Review
Each quarter, we provide you with in-depth information on the latest listings as well as broader economic factors impacting the IPO market both in the UK and across the globe.
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