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Using Data And Engagement To Help Win Shareholder Approval For An Innovative Remuneration Framework
casestudy Capital Markets

Using Data And Engagement To Help Win Shareholder Approval For An Innovative Remuneration Framework

Friday, 26 July 2024

See how EQ helped Hunting decide which shareholders it should focus its early efforts on as it sought approval for its new remuneration framework in our case study where we used Data and Engagement to form scenario modelling.

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Transforming Complaint Handling For Financial Services Organisations
casestudy Customer Engagement

Transforming Complaint Handling For Financial Services Organisations

Thursday, 13 June 2024

As an example of the extraordinary trust and confidence our clients place in us, EQ Customer Resolutions has deployed Europe’s largest complaint handling system for one of the UK's major retail banks, reaching 70,000 users.

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EasyJet Employee Share Plans - Case study
casestudy Employee Engagement

EasyJet Employee Share Plans - Case study

Friday, 10 May 2024

easyJet is a low-cost European airline and one of the largest European airlines with a workforce of around 17,000. Much of this workforce (around 90%) perform flight and ground operations with the remainder performing administrative and managerial roles.

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Award Winning Approach To Financial Education And Fostering Employee Share Ownership
casestudy Employee Engagement

Award Winning Approach To Financial Education And Fostering Employee Share Ownership

Monday, 15 April 2024

Drax Group plc, a global leader in sustainable energy solutions employing 3,400 individuals worldwide, with a significant workforce of 2,500 based in the UK, embarked on a transformative journey to foster employee participation and engagement through an innovative approach to its all-employee share plans.

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Delivering A Global Solution To Benefit Local Consumers
casestudy Customer Engagement

Delivering A Global Solution To Benefit Local Consumers

Friday, 8 December 2023

Our client, an international retail bank, is deploying the MMX Enterprise Complaints Management platform in over 26 countries to create a global system that delivers locally tailored customer care.

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Water Company Invests In Measuring Customer Satisfaction
casestudy Customer Engagement

Water Company Invests In Measuring Customer Satisfaction

Thursday, 9 November 2023

Discover how EQ supported a major water company to monitor and improve customer satisfaction using our complaints and feedback management technology. 

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