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Customer Satisfaction For Automotive Companies - A Case Study
Friday, 15 September 2023When our automotive client needed a pan-European system to keep track of their customer service and complaints, EQ stepped up to help. Discover how we enabled collaboration on cases across Europe in our case study.
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Boosting Quality Of Service For A Leading Airline
Friday, 15 September 2023Discover how one leading airline is using passenger feedback data to improve customer service and build a reputation for excellence in the industry in our case study.
Read MoreNational Grid Case Study
Tuesday, 9 May 2023Following the acquisition of UK network operator WPD, EQ worked with National Grid to ensure the smooth roll-out of Sharesave plan benefits to all 7,000 new employees within just two months. Read the case study here.
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AGMs Go Digital: M&S Case Study
Friday, 9 December 2022M&S is a leading British retailer with a unique heritage, making them accountable to hundreds of thousands of shareholders, all of whom have different priorities.
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Paul's Story Explains The Difference The Death Notification Service Can Make For The Bereaved
Monday, 1 August 2022A customer called Paul explains why our Death Notification Service (DNS) proved so helpful when he sadly lost his mother and then, two years later, his father.
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Ceres Power Case Study
Thursday, 28 July 2022Ceres Power embarked on a journey to encourage even greater employee participation in it's Sharesave scheme and ensure that an increasing number of new employees understood the benefits of the plan, resulting in an award-winning, rebranded communication campaign and an increase in employee engagement.
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