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Services for Individuals
The FCA has identified that 70% of lenders have lessons to learn, and possibly compensation to pay, following their treatment of vulnerable customers during the pandemic.
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The Death Notification Service (DNS) is now firmly established as the industry leading solution for anyone wanting to make the process of death notification easier and less stressful.
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On Thursday 6th October The UK Bereavement Commission, led by Marie Curie, released the findings of a survey of the recently bereaved which was undertaken over the summer. Stuart Simpson, our Head of End of Life Services at EQ, reviews the key findings.
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The FCA has indicated that it will be proactively monitoring all BNPL advertisements and those failing to comply with the rules could result in a fine, withdrawal of permissions, or a criminal offence.
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A customer called Paul explains why our Death Notification Service (DNS) proved so helpful when he sadly lost his mother and then, two years later, his father.
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The soaring cost of living is clearly posing challenges for everyone, including the financial services sector and the Financial Conduct Authority has reminded lenders of their responsibilities to vulnerable customers.
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