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EQ Credit Services Buy Now Pay Later
article Financial Services Regulation

FCA Warns Buy Now Pay Later Firms About Misleading Adverts

22 September 2022

The FCA has indicated that it will be proactively monitoring all BNPL advertisements and those failing to comply with the rules could result in a fine, withdrawal of permissions, or a criminal offence.

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Lending Solutions
Financial Services Regulation

The Equiniti Podcast – Series 2, Episode 2: More Than A Green Dream

16 June 2022

Richard Carter and Alex Mollart discuss the growing importance that consumers are placing on the green credentials of lenders, and how both the individual borrower and the organisation can benefit in the long term.

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EQ Borrowing Podcast
Financial Services Regulation

The Equiniti Podcast – Series 2, Episode 1: All Unique

15 June 2022

Richard Carter, from EQ Credit Services and Louis Rix from 247 Money discuss diverse borrower needs, the impact of COVID and the current lending environment.

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Without Boundaries Letting Customer Voices Be Heard 3
article Financial Services Regulation

Letting Customer Voices Be Heard

21 February 2022

The increased use of social media for customers and brands, a rise in numbers of vulnerable customers, and the influence of regulation. There are so many factors to consider when deciding how to improve communications between organisation and customer.

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Without Boundaries How To Empower Colleagues To Support Consumers 4[1]
article Financial Services Regulation

How To Empower Colleagues To Support Consumers

21 February 2022

In this article, Louise Kirkwood, Head of Customer Insight and one of our vulnerable customer champions, looks at the practical steps regulated businesses can take to empower their colleagues to deliver positive customer outcomes.

 

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78250EQD Imagery For Consumer Duty Article V12 (1)
article Financial Services Regulation

FCA Continues Customer Focus With New Consumer Duty Consultation

25 January 2022

EQ's Martin Kisby examines the latest FCA Consumer Duty consultation, which aims to provide a higher level of consumer protection in retail financial services.

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