EQ Views
Building Regulation Around The Consumer
Wednesday, 23 February 2022Anthea Coulter, Account Director at EQ Hazell Carr, looks at what firms can expect to be high up on the FCA’s consumer focussed agenda in 2022, and how they can get a head start on ensuring their operations can adapt to the changes.
Read MoreLetting Customer Voices Be Heard
Monday, 21 February 2022The increased use of social media for customers and brands, a rise in numbers of vulnerable customers, and the influence of regulation. There are so many factors to consider when deciding how to improve communications between organisation and customer.
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How To Empower Colleagues To Support Consumers
Monday, 21 February 2022The increased use of social media for customers and brands, a rise in numbers of vulnerable customers, and the influence of regulation. EQ looks at the many factors to consider when deciding how to improve communications between organisations and customers.
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How To Prepare For Pensions Dashboards
Tuesday, 15 February 2022Many of the tools for building financial resilience are already available in existing employee benefit ranges but a lack of employee awareness of them is costing businesses.
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FCA Continues Customer Focus With New Consumer Duty Consultation
Tuesday, 25 January 2022EQ's Martin Kisby examines the latest FCA Consumer Duty consultation, which aims to provide a higher level of consumer protection in retail financial services.
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2022 January Proxy Governance Update
Tuesday, 25 January 2022In our January 2022 Proxy Governance Update, the team from Boudicca from Equiniti review 2021 AGM activity and look ahead to the coming year.
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