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Automating Complaints Handling for Financial Services Firms
article Customer Engagement

Automating Complaints Handling for Financial Services Firms

Friday, 17 May 2024

In our best practice guide we highlight how automation, as part of the complaints management process, can support frontline customer service teams to continue delivering exceptional customer outcomes.

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Research And Engagement Are Key When Disapplying Pre-Emption Rights
article Corporate Governance

Research And Engagement Are Key When Disapplying Pre-Emption Rights

Friday, 17 May 2024

Until recently, pre-emption rights did not come up in conversation very often, despite the fact they are one of the privileges shareholders prize most highly.

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The IPO Forum 2024
article Capital Markets

The IPO Forum 2024

Friday, 17 May 2024

Earlier this month we partnered with the London Stock Exchange, BNP Paribas, Linklaters and MHP Group to host the IPO Forum.

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EQ Experts Series - Lisa Graham
article Capital Markets

EQ Experts Series - Lisa Graham

Thursday, 16 May 2024

In this Q&A Lisa Graham – Business Development Manager, Shareholder Services (UK) - lets us into her world and gives us an insight into her career and what it's like working for EQ.

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Watch Now: Preparing For Your IPO And Delivering For Your Investors
video Capital Markets

Watch Now: Preparing For Your IPO And Delivering For Your Investors

Wednesday, 15 May 2024

Watch this webinar on-demand and hear from EQ’s Steve Banfield, Registration Industry Director.

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Equiniti Relays The Latest Pension Industry Regulatory News
article Retirement Solutions

Equiniti Relays The Latest Pension Industry Regulatory News

Monday, 13 May 2024

In this article, we look at some of the latest pension industry developments and regulatory updates introduced with the intention of improving peoples’ retirement outcomes. We also explain how these new regulations are likely to impact pension schemes and trustees.

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