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FCA Extends The 8-week Deadline To Investigate Complaints About Motor Finance Discretionary Commissions

Thursday, 11 January 2024

The FCA has announced it has decided to pause the 8-week deadline for motor finance firms as part of its ongoing investigation into discretionary commission complaints. We summarise this new development, and what firms can expect moving forward as the FCA and FOS continue to work through this complex issue.

Capital Markets

Shareholder Services’ Industry Round Up - December 2023

Friday, 22 December 2023

Updates regarding The Public Offers and Admission to Trading Regulations 2023, and further updates from The Financial Reporting Council, and from The Financial Conduct Authority.

Retirement Solutions

The Dynamics At Play In The BPA Market

Wednesday, 20 December 2023

As pension funds take advantage of their improved funding positions and look to pursue buyout sooner than expected, 2023 new business volumes continue to register seismic shifts.

Capital Markets

2023 AGM Season Reflections

Monday, 18 December 2023

As one of a number of qualified company secretaries in the business, Anne-Marie hopes that these insights will help other company secretaries to consider corporate governance themes that can come to the fore and impact on voting at AGMs.

Retirement Solutions

Turning The Pensions Dashboards Delay To Your Advantage

Monday, 18 December 2023

With a little more time before pension schemes need to connect do dashboards, we explore the actions you can take, to get ready.

Customer Engagement

Key Trends In The FCA’s Complaints Data Reveal The Work To Be Done By Firms Under The Consumer Duty

Thursday, 14 December 2023

With the H1 2023 FCA complaints data the last batch to be submitted before the Consumer Duty came into force in the summer, this will be the benchmark by which firms are judged when making improvements moving forward.