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National Grid Case Study
Tuesday, 9 May 2023Following the acquisition of UK network operator WPD, EQ worked with National Grid to ensure the smooth roll-out of Sharesave plan benefits to all 7,000 new employees within just two months. Read the case study here.
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EQ Monthly Bulletin - May 2023
Thursday, 4 May 2023Keeping you up-to-date with industry changes and news impacting the world of share registration and employee share plans.
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FCA Releases Latest Complaints Data
Friday, 28 April 2023As the FCA releases its latest complaints data, we look at how this can help firms ahead of the Consumer Duty.
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Next Generation Complaint Management – The rise of AI (ChatGPT) and Automation Tools
Tuesday, 25 April 2023The key to a successful complaint management strategy is having a process and dedicated complaints management system that lends itself to ease-of-use, accessibility, and timely communications. See how AI (ChatGPT) and Automation tools are part of the solution.
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Motor Finance And Consumer Duty – Three Key Areas Of Focus
Tuesday, 25 April 2023EQ reviews the FCA's three key areas for motor finance firms to focus on when implementing the Consumer Duty.
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Designing Better Rectification and Remediation Programmes
Wednesday, 19 April 2023Be prepared with our 7-step approach and methodology, proven to deliver successful rectification and remediation programmes.
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