EQ Views
Practical Hints And Tips For Working With The FOS
Friday, 26 April 2024At some point every Financial Services firm will see a complaint escalated to the Ombudsman and the most recent FOS report revealed a 50% year on year increase in complaint volumes.
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Streamlining The Resolution Of EQ’s Customer Complaints Using Industry-leading In-house MMX Software
Thursday, 25 April 2024EQ’s proprietary complaints resolution platform, MMX, is now being used inhouse by Equiniti. This continuous first-hand experience of our software will provide both short and long-term benefits including first-class complaint resolution, optimal user experience, and ongoing product development.
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The EQ Experts Series - Danielle Baker
Thursday, 25 April 2024In this Q&A Danielle Baker – Business Development Manager, Shareholder Services (UK) - lets us into her world and gives us an insight into her career and what it's like working for EQ.
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FCA Release Complaints Data For H2 2023
Thursday, 25 April 2024We review the latest complaints data from the Financial Conduct Authority.
Read MoreAll Employee Share Plans And The Impact Of A Merger Or Acquisition
Wednesday, 24 April 2024In the first of our series of articles about the impact of corporate actions on employee share plans, Graham Bull looks at mergers and acquisitions and identifies the key points to consider both from an employee’s and a company’s perspective.
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Employee Share Plans Update - April 2024
Tuesday, 23 April 2024Other than the cut to the main rate of employee National Insurance from 6 April 2024, there were no new announcements in the March 2024 Spring Budget directly impacting employee share plans. However, there are a few previously announced changes taking effect from 6 April 2024, along with several on-going government consultations that could have an impact. We’ve picked out a few of these to look out for this year.
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