EQ Views
EQ View On Digitisation Taskforce’s Interim Report
Friday, 29 September 2023In the report there were a series of recommendations to mandate all shareholders into a nominee account, to achieve the full dematerialisation of the UK market.
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The Effective Secretariat - Finding Your Rhythm
Thursday, 28 September 2023In our recent webinar The Effective Company Secretariat, we explored the key facets of running an effective secretariat.
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Customer Satisfaction For Automotive Companies - A Case Study
Friday, 15 September 2023When our automotive client needed a pan-European system to keep track of their customer service and complaints, EQ stepped up to help. Discover how we enabled collaboration on cases across Europe in our case study.
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Boosting Quality Of Service For A Leading Airline
Friday, 15 September 2023Discover how one leading airline is using passenger feedback data to improve customer service and build a reputation for excellence in the industry in our case study.
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2023 AGM Mid-Season Review
Thursday, 7 September 2023In this update, we provide a summary of voting for the 2023 AGM season (January to June inclusive).
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Utilising Complaints Management: A Strategic Pathway for Savings in the Rail Industry
Tuesday, 5 September 2023We demonstrate the pivotal role of specialised complaints management systems in driving efficient complaint resolution processes and explore ways through which effective complaints management, translates into substantial long-term cost savings.
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