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Water Company Invests In Measuring Customer Satisfaction
casestudy Customer Engagement

Water Company Invests In Measuring Customer Satisfaction

Thursday, 9 November 2023

Discover how EQ supported a major water company to monitor and improve customer satisfaction using our complaints and feedback management technology. 

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Betting and Gaming Sector: Prioritising Customer Well-Being Through Effective Complaints Management
article Customer Engagement

Betting and Gaming Sector: Prioritising Customer Well-Being Through Effective Complaints Management

Thursday, 9 November 2023

We look at 10 ways in which gambling firms can use complaints data to meet regulatory obligations, allow them to prioritise customer well-being, and take steps to mitigate the potential negative impacts of their services. 

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How To Revive The UK’s Equity Market
report Capital Markets

How To Revive The UK’s Equity Market

Monday, 6 November 2023

It’s fair to say that sentiment towards the City and its place among global financial centres isn’t exactly buoyant at the moment.

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The Road to Sustainable Growth: Why Fast-Growing FinTech Companies Must Prioritise Complaints Management
article Customer Engagement

The Road to Sustainable Growth: Why Fast-Growing FinTech Companies Must Prioritise Complaints Management

Monday, 6 November 2023

FinTechs are transforming the way we handle finances, offering speed, convenience, and access to services like never before. However, managing customer service and complaints remains key and here, we explore why fast-growing FinTech companies should take complaints seriously.

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CRESTPay Dividend Payment Service
article Capital Markets

CRESTPay Dividend Payment Service

Friday, 3 November 2023

In today’s fast-paced digital world, convenience and security are paramount in the realm of financial transactions. CRESTPay is a dividend payment service that supports these requirements.

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Introducing EQ Boost: Maximising The Value Of Your Dividends
article Capital Markets

Introducing EQ Boost: Maximising The Value Of Your Dividends

Monday, 30 October 2023

Dividends have long been regarded as a way to provide shareholders with a return on their investment. But what if there was a way to take dividends to the next level? There is now, with EQ Boost.

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