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5 Steps To Prepare Your Scheme For GMP Equalisation
casestudy Retirement Solutions

5 Steps To Prepare Your Scheme For GMP Equalisation

Wednesday, 14 October 2020

The pension industry still awaits further legislation and guidance to help navigate schemes through what is expected to be the most complex, multi-faceted industry-wide undertaking that they have ever had to face.

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Time To Forget What We Know About The ‘Average’ Customer
article Customer Engagement

Time To Forget What We Know About The ‘Average’ Customer

Friday, 18 September 2020

Amid a rising tide of vulnerability and increased pressure from the FCA to design products and services accessible to all, now’s the right time to ditch what we know about the ‘average’ customer and embrace inclusive design.

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What Is The Difference Between GMP Rectification And GMP Equalisation?
article Retirement Solutions

What Is The Difference Between GMP Rectification And GMP Equalisation?

Thursday, 3 September 2020

If you thought you’d already dealt with guaranteed minimum pensions (GMPs), unfortunately, you have probably only just scratched the surface.

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How Do You Calculate GMP Equalisation?
article Retirement Solutions

How Do You Calculate GMP Equalisation?

Tuesday, 1 September 2020

Few schemes had made adjustments to equalise GMPs. But the Lloyds Bank case confirmed that benefits must be adjusted to achieve GMP equality. It was also very clear that this should have been happening since the Barber judgment of 17 May 1990.

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How Intelligent Automation Helps Create Lasting Loyalty
article Customer Engagement

How Intelligent Automation Helps Create Lasting Loyalty

Wednesday, 29 July 2020

Customer experiences are made up of ‘Moments of Truth’; when a person engages with your business through key touchpoints. 

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The History Of GMP Equalisation
article Retirement Solutions

The History Of GMP Equalisation

Wednesday, 29 July 2020

While GMP equalisation has been hanging over schemes for more than 30 years, the Lloyd’s case in the High Court set it squarely on the agenda. Many will be wondering just how we got to this point, so here is a whistle stop tour from there to here.

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