EQ Views
Next Generation Complaint Management – The rise of AI (ChatGPT) and Automation Tools
Tuesday, 25 April 2023The key to a successful complaint management strategy is having a process and dedicated complaints management system that lends itself to ease-of-use, accessibility, and timely communications. See how AI (ChatGPT) and Automation tools are part of the solution.
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Motor Finance And Consumer Duty – Three Key Areas Of Focus
Tuesday, 25 April 2023EQ reviews the FCA's three key areas for motor finance firms to focus on when implementing the Consumer Duty.
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Designing Better Rectification and Remediation Programmes
Wednesday, 19 April 2023Be prepared with our 7-step approach and methodology, proven to deliver successful rectification and remediation programmes.
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Equiniti Supports M&S’s Digital Share Ownership Transformation
Wednesday, 19 April 2023Digitisation of the share registration industry is long overdue and is a change that EQ strongly supports. The recent M&S ‘Share Your Voice’ campaign aligns with our view of how the industry could be developed for the better; maximising the benefit to companies and shareholders.
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Employee Share Plans Update - March 2023
Monday, 27 March 2023As we move closer towards the 2023 Spring Budget, we wanted to take a moment to look back over the past year and summarise some of the key changes that have, or will have, an impact on our UK tax-advantaged employee share plans.
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Women On FTSE 350 Boards – Early Achievement Of 40% Target Is A Cause For Celebration
Wednesday, 8 March 2023The FTSE Women Leaders Review was recently released, sharing insights and updates in the progress of delivering gender balance across the FTSE 350 and 50 of the largest private companies.
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