EQ Views

The Road to Sustainable Growth: Why Fast-Growing FinTech Companies Must Prioritise Complaints Management

Monday, 6 November 2023

FinTechs are transforming the way we handle finances, offering speed, convenience, and access to services like never before. However, managing customer service and complaints remains key and here, we explore why fast-growing FinTech companies should take complaints seriously.

Capital Markets

CRESTPay Dividend Payment Service

Friday, 3 November 2023

In today’s fast-paced digital world, convenience and security are paramount in the realm of financial transactions. CRESTPay is a dividend payment service that supports these requirements.

Capital Markets

Introducing EQ Boost: Maximising The Value Of Your Dividends

Monday, 30 October 2023

Dividends have long been regarded as a way to provide shareholders with a return on their investment. But what if there was a way to take dividends to the next level? There is now, with EQ Boost.

Capital Markets

EQ’s UK Shareholder Services Annual Conference 2023

Thursday, 26 October 2023

This year’s conference covered themes around digitisation, technology, legislation, and ESG. Aspects that are all key to UK PLCs and their stakeholders.

Customer Engagement

FCA Reveals That Financial Services Complaints Are On The Rise Again

Wednesday, 25 October 2023

EQ reviews the main talking points from the newly released complaints data from the FCA. With the Consumer Duty now rolled out, the regulator will be looking for improvement in this key area of customer service.

Corporate Governance

A Conversation with Will Furzer, Head of Business Development

Monday, 23 October 2023

Will talks to Anne-Marie Clarke, Director - Head of Corporate Governance in EQ’s advisory business.