EQ Views
Operationalising The FCA’s Motor Finance Compensation Scheme
Tuesday, 14 October 2025In the first of our article series, EQ's remediation experts examine the more surprising and unusual elements of the FCA's Motor Finance Compensation Scheme, and the challenges these present in turning theory into action.
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FCA Confirms Full BNPL Regulatory Deadlines
Thursday, 14 August 2025The FCA has confirmed that previously unregulated buy-now-pay-later (BNPL) products will come under their remit on 15 July 2026. We look at what this means for how lenders operate their businesses, and the new responsibilities they will assume under the new regime.
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Supreme Court Delivers Commissions Verdict, FCA Reaction, And What Motor Firms Can Do Now
Wednesday, 6 August 2025The judges deciding that a fiduciary duty was not owed to the consumer by either lenders or brokers, reversing the Court of Appeal’s shock decision in October 2024, coming as a huge relief to the whole financial services industry. However, their finding that the Johnson/FirstRand relationship was unfair has thrown up more questions for the motor finance sector.
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The importance of partnerships in effective business operations
Wednesday, 9 July 2025In this article, Anthea Coulter examines the key role that partnerships play in creating the optimal operational model for your business.
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FCA Holding Consultation On Improving The Complaints Reporting Process
Tuesday, 17 June 2025The Financial Conduct Authority launches Consultation paper CP25/13: Improving the complaints reporting process, what does this mean for the future of reporting and how company need to adapt?
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Equiniti’s Death Notification Service – The Equiniti Employee Perspective
Wednesday, 30 April 2025Designed by Equiniti, the Death Notification Service (DNS) is a free and simple service, which allows customers to notify a number of member organisations of a person’s death, at the same time.
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