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Regulator To Work More Closely With Pension Administrators
Thursday, 16 November 2023The Pensions Regulator (TPR) has recently highlighted the key role that administrators of pension schemes play in protecting savers and said it will be changing its regulatory approach in order to establish a closer working relationship with pension administrators.
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Water Company Invests In Measuring Customer Satisfaction
Thursday, 9 November 2023Discover how EQ supported a major water company to monitor and improve customer satisfaction using our complaints and feedback management technology.
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Betting and Gaming Sector: Prioritising Customer Well-Being Through Effective Complaints Management
Thursday, 9 November 2023We look at 10 ways in which gambling firms can use complaints data to meet regulatory obligations, allow them to prioritise customer well-being, and take steps to mitigate the potential negative impacts of their services.
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How To Revive The UK’s Equity Market
Monday, 6 November 2023It’s fair to say that sentiment towards the City and its place among global financial centres isn’t exactly buoyant at the moment.
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The Road to Sustainable Growth: Why Fast-Growing FinTech Companies Must Prioritise Complaints Management
Monday, 6 November 2023FinTechs are transforming the way we handle finances, offering speed, convenience, and access to services like never before. However, managing customer service and complaints remains key and here, we explore why fast-growing FinTech companies should take complaints seriously.
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CRESTPay Dividend Payment Service
Friday, 3 November 2023In today’s fast-paced digital world, convenience and security are paramount in the realm of financial transactions. CRESTPay is a dividend payment service that supports these requirements.
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