EQ Views
Complaints Persist As Consumer Duty Looms
Wednesday, 22 February 2023With the deadline for Consumer Duty compliance less than six months way, and expectations increase for financial services firms to put customers’ needs first, we review the latest FCA commentary on complaints data.
Read More
EQ Monthly Bulletin - 2023
Thursday, 9 February 20232023 looks like being a year of major reform with a likely Audit Reform Bill which will establish the Audit, Reporting and Governance Authority (AGRA) a replacement for the Financial Reporting Council, and which also includes proposals to bring the largest private companies within the definition of a public interest entity.
Read More
Gaming And Betting Industry Told To Work Harder On Vulnerability Data
Thursday, 9 February 2023We preview the Government’s long-delayed white paper on gaming and betting reforms, and what this means for how operators gather, analyse and manage customer data.
Read More
Introducing EQ Advisory
Monday, 30 January 20232022 saw a year of changes for the EQ business. As part of our changes, we’d like to introduce you to the broader EQ Advisory business. Get to know Steve Harris, Wayne Slyfield, Anne-Marie Clarke, Isabel Richardson, Ian Smith, Matthew Jones, Sally Chandler and Madeline Cordes with our Q&A.
Read More
Climate Update – COP26, 27 And Beyond
Monday, 30 January 2023After two weeks of negotiations in November 2021, COP26 concluded with circa 200 countries agreeing the Glasgow Climate Pact to keep 1.5°C alive and with the finalisation of the Paris Rulebook, which sets the guidelines for how the Paris Agreement is delivered.
Read More
Prepayment Meters Under Scrutiny By Regulator And Government
Tuesday, 24 January 2023As the use of prepayment meters comes under scrutiny, we look at whether they are responsible. In this article, we discuss the situation and consider the focus areas for development.
Read More