EQ Views
Key Trends In The FCA’s Complaints Data Reveal The Work To Be Done By Firms Under The Consumer Duty
Thursday, 14 December 2023With the H1 2023 FCA complaints data the last batch to be submitted before the Consumer Duty came into force in the summer, this will be the benchmark by which firms are judged when making improvements moving forward.
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Investing In Our People At EQ
Tuesday, 12 December 2023People are at the heart of all successful businesses. Within an organisation they help create culture, strengthen belief, and build meaningful connections with clients and customers. That’s why we’ve invested in our colleagues more than ever.
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Ten Hot Topics For Company Secretaries – 2023/24
Tuesday, 12 December 2023In this briefing we take a look at ten key areas that company secretaries should be aware of as we enter 2024. Some of these are matters which have been on our radars over the past 12 to 18 months, and will continue to warrant close attention over the course of the coming year.
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Delivering A Global Solution To Benefit Local Consumers
Friday, 8 December 2023Our client, an international retail bank, is deploying the MMX Enterprise Complaints Management platform in over 26 countries to create a global system that delivers locally tailored customer care.
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TPR Tells Trustees To Remain Vigilant On Member Protection
Friday, 8 December 2023The Pensions Regulator (TPR) has highlighted how last autumn’s economic turmoil reinforces the need for trustees to stay focused on protecting savers from any sign of economic volatility.
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An Interview With Thomas McCulloch And Ghal Supple, Equiniti Corporate Dealing - EQ
Friday, 8 December 2023Our very own Ghal Supple and Tom McCulloch, Client Directors for EQ corporate dealing, sat down at the London Stock Exchange for Marketplace Matters presented by Issuer Services.
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