EQ Views
2022 AGM Season Forecast | EQ
Monday, 14 February 2022Post-pandemic, every element of AGMs is open to innovation. Tech, location, timing – they’re all up for debate in the race to create an engaging experience for shareholders.
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FCA Continues Customer Focus With New Consumer Duty Consultation
Tuesday, 25 January 2022EQ's Martin Kisby examines the latest FCA Consumer Duty consultation, which aims to provide a higher level of consumer protection in retail financial services.
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2022 January Proxy Governance Update
Tuesday, 25 January 2022In our January 2022 Proxy Governance Update, the team from Boudicca from Equiniti review 2021 AGM activity and look ahead to the coming year.
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Understanding Customer Data Insights
Wednesday, 19 January 2022Iola Sanger of Freeman Grattan Holdings joins Jen Towers and Jonathan Britten of EQ Customer Resolutions to discuss the importance of truly understanding customer data and using those insights to make business process improvements.
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As DNS Reaches A Key Milestone Of 250,000 Notifications, What Does That Mean For Users And Members?
Thursday, 13 January 2022As the Death Notification Service reaches 250,000 notifications, we look at the difference this service has made to businesses and end-users.
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Supporting Vulnerable Customers And Staff
Thursday, 16 December 2021Stuart Simpson and Amanda Rochford from Equiniti discuss the complex issue of vulnerability and the importance of effective staff training.
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