EQ Views
Introducing The CDC Pension
Wednesday, 23 June 2021EQ has recently been appointed the pension administration software supplier for the first Collective Defined Contribution (CDC) Pension Scheme in the UK. Des Hogan, EQ's Market Engagement Director, takes a closer look at what exactly a CDC pension is, and how it could change the pensions landscape in the UK.
Read More
Complaints Performance Reflects Upheaval In Consumer Credit And Home Finance Sectors
Thursday, 20 May 2021EQ’s unique insight into complaints data and trends reveals that closure rates are suffering whether complaints volumes go up or down. We explore how companies can revisit how they approach complaints handling to improve complaints performance and meet customer and regulatory demands.
Read More
Customer Experience And Bereavement - Three Key Areas Of Focus
Tuesday, 23 March 2021Dealing with the loss of a loved one can be one of the most difficult and challenging times a family will ever have to face. As well as the emotional impact, many will find themselves in a place they have never been before with many aspects of what to do and how to do it unknown.
Read More
Engaging M&S Employees During The COVID-19 Pandemic
Wednesday, 17 March 2021In a global crisis, how do you keep your workforce motivated and engaged, while making the strategic (and now crucial) switch to digital? It’s about clarity, creativity and – most importantly – putting employees’ wants and needs at the heart.
Read More
When EQ Met Proxymity
Monday, 23 November 2020We have partnered with Proxymity, an end-to-end proxy voting platform, to simplify and speed up the proxy-voting process.
Read More
How To Address Dormancy On Your Share Register
Friday, 13 November 2020It is estimated that over 10 million people from across the financial services sector have lost track of their investments.
Read More