EQ Views

Championing The Vulnerable In Utility Services

Monday, 9 March 2020

The gap between good and bad customer service is widening in the utility sector. Both energy and water companies were identified as key culprits in overcharging customers and the CAB called for regulators to do more to tackle this growing problem, particularly with regard to vulnerable customers.

Capital Markets

2020 AGM Season Forecast

Thursday, 20 February 2020

The ever-changing corporate landscape is making the AGM season a more uncertain time.

Global Payments

Payroll Payments by Platform: A Shortcut to Value and Reliability

Wednesday, 5 February 2020

A payroll platform could make managing your organisation’s international payments simpler, more reliable and cost-effective, argues Lisa Cowan, EQGlobal’s Director of Growth Strategy

Customer Engagement

Living To Be An Octogenerian?

Monday, 20 January 2020

The most common age of death for men has increased over the last four years, peaking in 2018. Stuart Simpson - Head of Equiniti Benefactor (our bereavement services that deal with more than 1,000 notifications of death in the UK each day) reflects on what this means for people.

Customer Engagement

5 Drivers Determining The Future of The Energy Sector

Wednesday, 3 July 2019

Climate change, customers, regulation, technology, skills and workforce. Those are the five pillars Utility Week believes underpin the future of utilities, leading to the radical transformation of the sector by 2050.

Employee Engagement

easyJet Take Their Employee Share Plans To New Heights

Monday, 1 July 2019

How do you create an effective suite of flexible share plans for 14,000 employees located in eight countries over 30 different bases – and when most regularly travel across the globe?