Sales Procedure
A Class B shareholder may convert Class B shares to Class A shares and use the Sales Facility provided by EQ Shareowner Services to sell those shares. Class B shares convert into Class A shares at a 1 for 1 conversion rate.
Although Class B shares are eligible for sale at any time, outside of blackout periods, the Company reserves the right to restrict such sale if law prohibits it. Upcoming blackout periods are listed on the Mastercard Incorporated website, here.
In order to complete a sale, please complete the below Mastercard Class B Conversion and Sale Request form and mail original form to EQ Shareowner Services per the instructions on the form.
Note: An incomplete form submitted to EQ Shareowner Services will cause a delay in your request
Account Update Procedure
If you wish to update your account authorized individual, mailing address, account registration name, or if you need to update access to your Shareowner Online account, please complete the below Mastercard Account Information Change form and mail original form to EQ Shareowner Services per the instructions on the form.
Note: An incomplete form submitted to EQ Shareowner Services will cause a delay in your request
FAQ
Read further details in EQ Shareowner Services Frequently Asked Questions (PDF*).
Contact Us
Please feel free to contact EQ Shareowner Services, where representatives are available to answer your questions Monday through Friday from 7:00 a.m. – 7:00 p.m. Central Time.
By Mail
EQ Shareowner Services
Attn: Mastercard Processing
P.O. Box 64874
St. Paul, MN 55164-0874
By Courier
EQ Shareowner Services
Attn: Mastercard Processing
1110 Centre Pointe Curve, Suite 101
Mendota Heights MN 55120-4100
Telephone
- U.S.: 1-800-837-7579
- Non-U.S.: +1-651-450-4064
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Neither Mastercard Incorporated, EQ Shareowner Services, nor any of their affiliates provides advice and makes no recommendations with respect to purchasing or selling investments. Any investment decision must be made by the individual plan participants guided by their own research and judgment. The information contained herein is for informational purposes only and does not constitute advice, a solicitation, or an offer to buy or sell investment securities.
Neither EQ Shareowner Services nor any of its affiliates guarantee the accuracy or completeness of the information contained herein and makes no express or implied warranties including any warranty or merchantability or fitness for a particular use. Neither EQ Shareowner Services nor any of its affiliates is liable for inaccuracies or omissions in the information contained herein or for actions taken in reliance on that information.
Investments, Insurance, and Identity theft protection products:
- Are NOT insured by the FDIC or any other federal government agency
- May lose value