Transfer Agency & Registrar Services

With EQ as your trusted advisor, we’ll deliver expert guidance with a collaborative, consultative and high-touch approach that drives your business and our reputation as the #1 transfer agent in client satisfaction.

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Your Trusted Advisor

At EQ, our experience, expertise, and innovative products provide personalized support through our dedicated relationship managers and ensure collaborative partnerships and advice you can rely on. With complete, integrated execution of transfer agent and share registry services, including recordkeeping, dividend disbursement, annual meeting services, and high-touch management of shareholder relationships, you can expect consultative insight and support to empower you to reach your business goals.

As your partner, we know your business and are invested in your success. Our team of hands-on relationship managers are backed by a team of tenured professionals who deliver personalized, consultative insights and specialized strategies for any stock transfer need by engaging, learning, and understanding your business now and as you evolve. With trust as the greatest measure of our success, we build long-lasting relationships by listening to your specific needs and working together to create solutions and actionable recommendations to achieve goals.

With over 95 combined years of transfer agency and share registry expertise and experience, EQ is your trusted advisor in driving your business forward.

Our Services

Rely on EQ as a transfer agency and share registry for a range of services that include:

• Best-in-class issuer and shareholder recordkeeping
• Seamless transition of historical data to EQ’s recordkeeping system
• Timely, accurate, and professional customer service supporting shareholder inquiries
• Processing of dividend disbursements
• Support of issuer plans such as Dividend Reinvestment or Direct Stock Purchase Plans
• Proxy distribution, tabulation, and reporting services
• Regulatory processing, such as tax reporting and abandoned property services
• Timely and accurate expert support of company events, such as IPOs and Corporate Actions

As your trusted advisor, we work to ensure a seamless shareholder experience to generate the highest levels of customer satisfaction. Rely on EQ to manage all your transactional and administrative tasks so you can focus on moving your company forward.

Our customized Transfer Agent and Share Registrar Services will provide:

• Reduced corporate risk and liability
• Secure, stable and highly scalable infrastructure
• Innovative and user-friendly technology system
• Sustained focus on your company’s specific needs

EQ goes beyond traditional transfer agent services to keep companies informed about changes in regulatory and reporting mandates; we represent your company and its interests to the fullest. We protect the integrity of critical shareholder data, provide the industry’s leading management resources, and ensure that the highest quality operational processes yield tangible financial benefits.

With the stakes so high, EQ maintains a team of experienced relationship managers backed by a team of tenured professionals to offer the expertise needed to help companies understand compliance responsibilities, ensure data integrity, and maximize operational efficiencies.

Compliance Management

A member of our relationship management team will be assigned to work directly with your company and will understand fully your compliance and reporting obligations. Your relationship manager and our subject matter experts will leverage EQ capabilities in several key areas including:

Ensuring tax compliance with regulatory and statutory mandates and filing requirements
Offering proactive guidance regarding compliance requirements should your current processes change, and as your company develops plans for future growth
Administrative management of shareholder activism initiatives
Ongoing assessment of compliance strategy, with continual adjustments as mandates change, and processes for reporting are enhanced

Data Integrity

EQ maintains industry-leading data security protocols that protect sensitive company records and personal shareholder data. We ensure the integrity of critical shareholder data via our processing network, which is built on a single, wholly-owned and integrated platform.
Plus, our proprietary operational infrastructure and technology platform allows for immediate adaption to changing investor and business needs. We continually assess and develop our system capabilities and applications in order to meet and exceed both client expectations and updated regulatory requirements.

Thought Leadership

In addition to personalized service, your dedicated personal relationship manager strives to help your company grow by offering thought leadership and industry expertise. This initiative keeps you informed about new developments in our industry and provides unique insights about issues impacting both issuers and shareholders. These insights, paired with the knowledge that your company is secure and remains compliant through ever-changing regulations, empowers you to support your company’s growth while ensuring its safety and soundness.

Our Document Solutions team works closely with your corporate counsel and Investor Relations department to design and print proxy cards and related materials for your annual or special meeting. We are dedicated to producing materials that are easy to understand, meet best practices, and support your meeting goals, and work in partnership with your company’s team, and in alignment with your EQ Relationship Managers throughout the process to ensure that our materials deliver on your meeting strategy.

Distribution

The mailing of proxy materials is scheduled and completed with your critical milestones in mind. We feature capabilities such as "household" proxy cards, postage stratification, and advanced sorting capabilities to help optimize the distribution process, increase efficiencies, and reduce mailing expenses. For an even more cost-effective solution, we also offer electronic distribution. Shareholders can conveniently review all annual and special meeting materials, including annual reports and proxy statements, online prior to casting their vote. They may also elect to opt “in” or “out” of mailed copies for future votes, further reducing your printing and shipping costs.

To help ensure that all shareholders who hold shares registered in broker or nominee names receive the necessary proxy materials in compliance with SEC regulations, we also offer broker distribution management. This service aggregates materials counts from brokers in order to efficiently supply the materials they need to share with their investors. If you are a broker looking to access proxy materials on behalf of your shareholders, please click here.

Voting & Tabulation

Your shareholders are voting on important issues and the rapid and accurate tabulation of votes is vital. To expedite the tabulation process, EQ offers three methods of voting:

Vote Online: Our proprietary proxy voting portal allows shareholders to review nominees' names and proposal texts exactly as they appear on the proxy card. Email acknowledgement of the vote allows us to create an electronic address book of your shareholders for future distributions of material via e-mail, resulting in significant savings in printing and mailing costs.

Vote By Phone: IVR technology allows the shareholder to vote using a touch-tone telephone. It is a faster, more convenient alternative to the conventional method of mailing a card.

Vote By Mail: For shareholders who prefer paper ballots, our mail services will collect and tabulate proxy cards.

For companies with multiple positions, EQ is able to customize a single card enabling shareholders to vote on all positions at once.

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At EQ, we understand that your annual meeting is the most important meeting in your company.

It offers your company an opportunity to build and strengthen vital relationships, face-to-face, with your registered and employee shareowners. Discover how EQ’s annual meeting and proxy services will allow you to demonstrate the care you have for your investors while exceeding their expectations.

Before, During and After

As your Trusted Advisor, we keep you on track by delivering the strategic guidance and relevant information you need before, during and after your corporate event, eliminating unexpected issues so you can focus on your company’s growth.

Expertise

With over 7,500 meetings analyzed*, our industry expertise provides unique insights and strategies for preparing your annual general meeting. Seamlessly execute and deliver the results you want, whether in person, hybrid, or virtual with services that include:

A trusted Relationship Manager who will expertly manage the entire process related to your registered, plan and street elements
Personalized support before, during and after your annual meeting
Annual meeting timelines and checklists to keep you on track for your meeting date
Planning of shareholder communications
Access to your critical data through our proprietary platform
Detailed annual meeting planning guide
AGM Resources page to help you prepare for an effective annual meeting
Virtual Annual Meeting services
Proxy printing, distribution and tabulation

Ready to Get Started?

Connect with our team to learn about EQ’s transfer agent offering and full range of services.

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