Orphan Account Solutions | EQ

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Overview

Orphan accounts arise when the account holder has not aligned their position with a broker. EQ places these accounts into ETFs until the individual chooses to liquidate while also recording the position until the broker is identified to hold ETFs as directed by an investor.

We ensure the secure holding, accurate recordkeeping, and full transparency for both the fund and the sponsor throughout the process.

Primary EQ Partnership Offerings

The services EQ provides are:

  • Call center services
  • Transfer services
  • Dividend and investment payment services
  • Tax Reporting
  • Online access for both issuer and investor
  • Reporting to both mutual fund and primary banking sponsor (cadence as directed)
  • Investor notifications
  • Address changes
  • Closing position once broker transfer takes place

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Connect with our team to learn about EQ’s mutual fund proxy offering and full range of services.

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