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U.S. Consumer Portals Accessibility and Browser Support

Last updated: October 2026

At EQ, we are committed to making our websites accessible and easy to use for everyone. We follow the Web Content Accessibility Guidelines (WCAG) and continually work to improve accessibility across our online services to meet Level AA standards.  If any portion of this site is not fully accessible, we will provide a reasonable alternative to access the same information or service.

Disability user groups covered by this policy

We strive to ensure our websites are accessible to people with a wide range of abilities, including those with visual, hearing, cognitive, and motor impairments. Our goal is to help all users easily find information and complete tasks online. Where this is not possible, we will provide an alternative way to access the information or service.

Browser Support

It is Equiniti Group policy to ensure that all of the Group’s websites and online material function properly and are tested against all browsers that are used by more than 5% of our site visitors. The following table describes which versions of the most commonly used browsers are supported and provides links where you can update your browser if you need to. 

BrowserVersion supportedUpdate
Google ChromeLatest stable versionhttps://cloud.google.com/chrome-enterprise/browser/download/ (link is external)
Mozilla FirefoxLatest stable versionhttps://www.mozilla.org/en-US/firefox/new/ (link is external)
SafariLatest stable versionhttps://support.apple.com/en-us/HT204416 (link is external)
Microsoft EdgeLatest stable versionhttps://www.microsoft.com/en-US/windows/microsoft-edge (link is external)

As well as operating online services, we also provide other ways to access our services. 

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